Legal

Privacy Policy

Last updated: August 7, 2026

This Privacy Policy explains how Vault & Victory Cards, operated by Walgren Family Holdings, LLC (“we,” “us,” or “our”), collects, uses, shares, and protects information when you visit vaultandvictorycards.com or this checkout portal, contact us, or place an order.

1. Information we collect

Order information. Your name, email, shipping and billing addresses, phone number, and the items you purchase.
Payment information. When you pay by card, our payment processor collects and processes your card details directly. We receive only a confirmation, the amount, and limited identifying details such as the card brand and last four digits. We never receive or store your full card number.
Communications. Whatever you write to us in an inquiry, offer, or support message.
Technical information. Standard server logs generated when you visit the site, including IP address, browser type, pages requested, and timestamps.

2. How we use information

To process and fulfill your orders and payments
To ship your purchases and provide tracking
To respond to your inquiries and provide support
To communicate about active orders and invoices
To maintain security, prevent fraud, and keep the site working
To meet legal, tax, and accounting obligations

We do not sell your personal information, and we do not share it with third parties for their own marketing.

3. Who we share information with

We share information only with service providers who help us operate, and only to the extent they need it:

Payment processing. Our payment processor handles card transactions under its own privacy policy.
Shipping carriers. Your name and address are shared with the carrier that delivers your order.
Hosting and infrastructure. Our website host and cloud providers store site data and logs.
Professional advisors. Accountants and attorneys where reasonably necessary.
Legal requirements. Where required by law, subpoena, or to protect our legal rights.

4. Retention

Order records are kept for up to seven (7) years to meet tax, legal, and accounting obligations. You may ask us to delete personal information sooner and we will do so where no legal obligation requires us to keep it.

5. Security

We use administrative and technical safeguards appropriate to the sensitivity of the information, including encrypted transmission, access controls, and limiting access to people who need it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your choices and rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you non-essential email. Depending on where you live, you may have additional rights under applicable privacy law. Send requests to support@vaultandvictorycards.com and we will respond within the time the law requires.

7. Cookies

This checkout portal does not use advertising or cross-site tracking cookies. We use only what is necessary for the site to function and to keep it secure.

8. Children

Our store is directed to adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us information, contact us and we will delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected in the “Last updated” date above.

10. Contact

Questions about this policy or how we handle your information can be sent to support@vaultandvictorycards.com.